Purchased Art Returns Policy

Purchasing an original art work can be both a considerable financial investment and also a significant personal aesthetic investment.

Accordingly at Hamilton Gallery we operate an extensive Return Of Goods Policy, to provide you with greater comfort and security whilst shopping with us. 

If you are not fully satisfied with your purchase, it can be returned to us within 30 days of dispatch and you will be eligible for a full refund or, if you prefer an exchange for art works of a similar value or an in-store credit to the value of the original order.

In order to qualify for a refund the goods must be returned unaltered and undamaged in anyway.

Refunds will be made via the Stripe payment service and directed only to the customer account used to create the original purchase.

Return Shipping

Given the variety of dimensions, weight and value of fine art items it is not possible to attach standardised return shipping  / shipping insurance charges on purchases and returns from  this site.

Shipping charges are not included in the purchase price of art works from this site.

Accordingly separate independent shipping / return shipping and insurance arrangements have to be made by the purchaser with a third party courier service.

While we are happy to advise with shipping / return shipping / transit insurance etc all such arrangements are the final responsibilty of the customer.

Hamilton Gallery can purchase shipping services & shipping insurance on behalf of a customer. In such instances while the Gallery will make every effort to pursue issues relating to loss, damage or theft of the art item being shipped, Hamilton Gallery cannot be held liable for any costs due to damage, loss or theft made for customers with third party shipping concerns.

All returns should be made to:

Hamilton Gallery, 4 Castle Street, Sligo, Ireland. F91 P863